Published on

April 11, 2025

The Complete Guide to Psychiatric Billing: From E/M to Psychotherapy with AI-Powered Support

As mental health services expand to meet rising demand, providers and administrative teams alike are navigating a maze of coding rules, documentation standards, and evolving reimbursement policies. From determining whether to use an Evaluation and Management (E/M) code or a psychotherapy code, to knowing when to bill for interactive complexity, the landscape is complex—and one small mistake can lead to denied claims or compliance risks. This guide breaks down the essentials of psychiatric billing, with a focus on how automation and AI-powered clinical assistants are supporting accurate, efficient documentation in modern mental health practices.

Understanding the Basics: Psychiatry and Psychology Coding

Psychiatry and psychology involve the diagnosis and treatment of mental health conditions through a variety of services—including evaluations, psychotherapy, and medication management. These services are provided by both physicians and non-physician providers such as:

  • Clinical psychologists

  • Nurse practitioners (NPs)

  • Clinical nurse specialists (CNSs)

  • Physician assistants (PAs)

As long as services are within the scope of a provider's license and training, they are billable using standard CPT codes.

1. When to Use E/M Codes vs Psychotherapy CPT Codes

One of the most common areas of confusion in mental health billing is knowing when to use E/M codes versus psychotherapy codes.

Use E/M Codes When…                                                                                                                  Use Psychotherapy Codes When…

- The visit includes a medical assessment                                                                - The session focuses on therapeutic intervention

- There is medication management involved                                                            - No medical services are performed

- The provider performs a physical exam                                                                  - Time is spent on talk therapy

Tip: If a session includes both medical and therapy components, providers can bill for both—but they must use a psychotherapy add-on code (90833, 90836, 90838) in addition to the E/M code, and ensure documentation supports both services as significant and separately identifiable.

2. CPT Codes for Psychotherapy and How to Use Them

Psychotherapy codes are time-based:

  • 90832 – 30 minutes

  • 90834 – 45 minutes

  • 90837 – 60 minutes

Psychotherapy with medical services (like prescribing or managing medications) requires combining the appropriate E/M code with:

  • 90833 – Add-on for 30-minute psychotherapy

  • 90836 – Add-on for 45-minute psychotherapy

  • 90838 – Add-on for 60-minute psychotherapy

Note: Sessions longer than 90 minutes may be reimbursed with documentation of medical necessity and detailed face-to-face time.

3. Interactive Complexity (90785): When Communication Complicates Care

Interactive Complexity is an add-on code (+90785) used when communication issues significantly impact the visit—such as when a patient is accompanied by a family member, interpreter, or guardian. Examples include:

  • Managing high emotional reactivity or language barriers

  • Caregiver interference with treatment

  • Mandatory reporting discussions (e.g., child abuse)

This code must be used in conjunction with other psychotherapy or psychiatric diagnostic codes—never on its own.

4. Diagnostic Interviews: 90791 and 90792

These codes represent the initial psychiatric diagnostic evaluation, with or without medical services:

  • 90791 – No medical services (e.g., by a psychologist)

  • 90792 – Includes medical services (e.g., by a psychiatrist or NP)

They are typically billed once at the onset of treatment but may be repeated if:

  • There’s a break in treatment (usually 6+ months)

  • The patient is hospitalized

  • There’s a significant change in mental status


  • A second opinion or clarification is needed

5. Group and Family Psychotherapy: What to Know

  • 90846 – Family therapy without the patient

  • 90847 – Family therapy with the patient

  • 90853 – Group therapy

  • 90839/90840 – Psychotherapy for crisis (first 60 minutes + each additional 30 minutes)

Do not use family therapy codes for simply gathering a family history or for counseling that is not therapy-focused.

6. How AI-Powered Clinical Assistants Can Help

Clinical AI assistants are transforming psychiatric documentation and billing. Here’s how:

  • Automated note generation using speech recognition and contextual AI

  • Smart CPT suggestions based on documentation content and session length

  • Prompts for add-on codes like 90785 when applicable scenarios are mentioned

  • Compliance checks to ensure documentation meets Medicare and commercial payor standards

  • Time tracking and reminders to support accurate coding for psychotherapy durations

Some systems even automatically separate E/M and psychotherapy elements from a single session note to support billing for both—something that historically required extra manual effort.

7. Billing and Documentation Best Practices

  • Always document time spent face-to-face with the patient when billing time-based codes

  • Clearly separate medical and therapy components when billing both

  • Justify the use of crisis codes or extended time codes with detailed clinical reasoning

  • Use the correct site-of-service modifier where applicable (e.g., G0017 and G0018 outside of an office setting)


Streamline Psychiatry Documentation and CPT Coding with AI-Powered Automation

Accurate medical billing and time-dependent CPT code selection are critical in psychiatry and psychology—but they can also be time-consuming and error-prone. That’s where AI clinical assistants like mdhub come in. Designed specifically for mental health professionals, mdhub automates session documentation and intelligently selects the correct CPT codes—all based on real-time session details.

By reducing administrative burden and improving coding accuracy, mdhub helps providers stay compliant, increase reimbursement, and spend more time focused on patient care.

👉 Schedule a free demo to see how mdhub’s AI platform can transform your clinical workflow and billing processes.

           

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