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Seamlessly integrates with your EHR, CRM and phone tree
01
Capture every inquiry
No call, text, fax, or form is missed, regardless of time or volume.
02
Qualify and match
Collects intake details, verifies coverage, and matches patients to the right provider before scheduling.
03
Schedule and confirm care
Appointments are booked, confirmed, and managed automatically.
04
Standardize and scale
Admissions workflows run consistently across locations, teams, and volumes.
Child & Adolescent Psychiarist, MD
“My experience with mdhub has been wonderful. All I do is open the app and hit the record button. ”
How does Sarah handle patient inquiries?
Sarah connects to your phone system, web forms, and messaging channels. When a patient reaches out, she responds instantly collecting intake information, checking insurance eligiblty, answering common questions, and moving them toward a scheduled appointment, all without involving your team.
Can Sarah verify insurance automatically?
Yes. Sarah integrates with payer systems to confirm a patient's coverage before scheduling, so eligibility surprises don't slow down your admissions process.
What happens if a patient has an urgent or complex situation?
Sarah is designed to recognize when a situation needs a human. If a patient's needs fall outside your defined workflows , including anything clinically sensitive, she routes the conversation to your team immediately, with full context included.
Which EHRs and phone systems does Sarah work with?
Sarah works with mdhub EHR and mdhub's CRM systems as well as connect with leading platforms including Athenahealth, Epic, Netsmart, Tebra, and more. She also connects with your CRM and phone tree.
Is Sarah HIPAA-compliant?
Yes. Sarah is built to HIPAA standards. All patient data is encrypted, access-controlled, and handled in accordance with applicable privacy regulations. You can trust your admissions process as much as you trust your clinical one.
How long does it take to get Sarah up and running?
Most practices go live within a few days. Our team handles the setup, configures Sarah to your workflows and scripts, and supports you through go-live. [Book a demo to get your timeline →]
Does Sarah work after hours and on weekends?
Yes, that's one of her most important strengths. Sarah is always on, which means no inquiry goes unanswered, regardless of when it comes in.
